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Student Support Ticket

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Please fill out this support form to let us know how we can be of assistance and our team of experts will provide guidance. We aim to reply to to all support requests within two business days.

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Name*

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What do you need help with?*

Current Enrolment

IT Issue

Future Study Opportunity

Study Materials

Finance / Funding Arrangements

Motivation or Personal Support

Other

Enrolment: Please select any that apply*

I want to study more units

I want to discuss course credits

I want to discuss Recognition of Prior Learning (RPL)

I want to withdraw

I want to suspend / defer

I want to request an extension

Other

IT: Please select any that apply*

I am having trouble accessing my learner portal

Other

Future study opportunity: Please select any that apply*

I want to enquire about a course

Other

Study materials: Please select any that apply*

I am confused or unsure about an assessment question

I am confused or unsure about assessment feedback I have received

Other

Finance / funding arrangements: Please select any that apply*

I require information about my current financial arrangements

I need to make a payment

Other

Motivation or Personal Support: Please select any that apply*

I need help with motivation or planning for completing my studies

I just want to check with someone to see how I am going

I need to communicate exceptional circumstances that affect my enrolment

Other

*Please note: To help your enquiry reach the team best suited to assist, only one category can be chosen at a time. For multiple enquiries, please submit an additional form for each enquiry type.

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